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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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arielle goldstein

April 15, 2025

5  out of  5
rating by arielle goldstein
"Great customer service in establishing a new homeowners policy and consolidating auto policies. Destiny was delightful on the phone and very helpful."
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Stephen Maffei

April 2, 2025

5  out of  5
rating by Stephen Maffei
"Always informative and patient. Takes the time to answer any questions I have. I’ve been a state farm customer a long time. I’ve always enjoyed the service I receive."
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Ben Barzilai

March 25, 2025

5  out of  5
rating by Ben Barzilai
"I called the office after my wife had an accident. Destiny the office manager asked all of my questions about the mechanism to get our car fixed when the other driver was at fault. I was impressed with her knowledge and the manner which she answered my questions"
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Charles Kent III

January 30, 2025

5  out of  5
rating by Charles Kent III
"Great been dealing with State Farm for awhile now and always been satisfied with their service."
We responded:
"Thanks Charles!"
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Michael Bokausek

January 27, 2025

5  out of  5
rating by Michael Bokausek
"High quality an prompt service. Even when leaving a message, I get a quick call back."
We responded:
"Thanks Michael!"
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Samantha Jakub

January 17, 2025

5  out of  5
rating by Samantha Jakub
"Destiny was super prompt, caring, knowledgeable, and relatable when helping me with the possible and eventual addition of a new-to-me car. She made it easy and it felt like I had just called a good friend."
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Sasha

January 13, 2025

5  out of  5
rating by Sasha
"This is my first time using statefarm insurance. The customer service is on high level they did everything pretty fast . Special thank you Destiny for taking care of me. Highly suggest this company 11/10."
We responded:
"Thanks Sasha- We value you as a customer! "
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Ken Chen

December 23, 2024

5  out of  5
rating by Ken Chen
"Destiny was quick, responsive, and professionalism."
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Fonda McMillan

December 19, 2024

5  out of  5
rating by Fonda McMillan
"Many Blessings to All. I am fairly new to State Farm, but today was a Wonderful day. Let Me start from the beginning...I knew that in a few days My account would be over drafted. I pulled over to the side, and made a phone call to the agency. A young lady by the name of Destiny answered, and asked for My information, I answered back, she asked, How can I help? When I told her what was going on and how critical things are for Me, she immediately jumped into action, reassuring Me not to worry and that there may be a solution. After going over things and submitting My information, Destiny reassured Me that she feels positive about the outcome, that alone made Me feel 100% better. Before We hung up she made sure that, as soon as she received an answer, I will receive a call, and the weight was lifted off My worries. Today Destiny called and gave Me GREAT NEWS, and I APPRECIATE all the help She provided, and YES!! I will recommend State Farm to anyone looking for insurance...Thank You Destiny for all Your help, and Thanks State Farm for hiring Great People for Your TEAM."
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Marvin Harris

December 17, 2024

5  out of  5
rating by Marvin Harris
"destiny has been a great help to me I really appreciate her please give her a raise she deserves it"
We responded:
"Happy to hear Destiny was able to provide you great customer service! Thanks for the review Marvin! "
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Sherman Smith

August 30, 2024

5  out of  5
rating by Sherman Smith
"One of the best agents I have the pleasure of knowing"
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Trina Derrico

August 30, 2024

5  out of  5
rating by Trina Derrico
"My husband and I had a great experience with agent Jeffery Riggs. Very professional, patient and prompt answering all of our many questions. I will be switching family members over as well."
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timothy tyler

August 29, 2024

5  out of  5
rating by timothy tyler
"So I call my local State Farm Agent to add 3 more cars to my policy. I talk with two gentlemen in the office. Who I will spare their identity. The first guy said I’ll have everything we discuss in email in 5 mins. Well that didn’t happen two days later. I call back the other guys said I see everything in the computer system but I’m not sure why you can’t get your insurance cards, But call us back tomorrow and I’ll see what we can do. I’m so lost for words. why are you guys in the office if you can’t be of service to your customers? I have 9 vehicles on this policy, So I call back today just to cancel and search for a different insurance company, but what a breath of fresh air. Destiny A. Onderco she was so professional she apologized and got me the insurance cards within 3 minutes byway of email. Thanks again Destiny A. Onderco"
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Gloria Colbert

August 29, 2024

5  out of  5
rating by Gloria Colbert
"I spoke with Destiny O, and she was very happy to help with answering all questions asked with a smile. She was very knowledgeable and helpful."
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Jodi Scott

August 28, 2024

5  out of  5
rating by Jodi Scott
"I worked closely with Jeff in Steve Saraniti's office. He was extremely easy with whom to work. He was thorough in his explanations and returned calls quickly. It was a joy to work with him."
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Eduardo Goya

August 12, 2024

5  out of  5
rating by Eduardo Goya
"Outstanding customer service. Extremely quick addressing any questions or providing required documentation."
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Guri Singh

July 18, 2024

5  out of  5
rating by Guri Singh
"Steven was professional and accurate in providing me the quote and thereafter selling me the insurance for my apartment renters insurance."
We responded:
"Thank you Gurvinder! "
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James Eversmeyer

July 11, 2024

5  out of  5
rating by James Eversmeyer
"I've been with this agency for 9 years across multiple changes in agents. I've always been happy with their reception in person and responsiveness by phone. This remains true to the present day."
We responded:
"Thank you James! We appreciate your loyalty to State Farm! "
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Jessey Chaboudy

July 8, 2024

5  out of  5
rating by Jessey Chaboudy
"Destiny is so easy to work with. Everyone at this office is more like family than insurance agents. You’d be luck to have them looking after you."
We responded:
"Thanks for the amazing review Jessey! "
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Ryan Smith

July 2, 2024

5  out of  5
rating by Ryan Smith
"Destiny was amazing!! Very knowledgeable and helpful. Handled my request quick and easy. Thank you"
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Opinions Chagrin Phonecenter

June 27, 2024

5  out of  5
rating by Opinions Chagrin Phonecenter
"Destiny my representative was very helpful and took care of my concerns in timely manner. Thank you so much for speedy fixing of the errors on my policy."
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TC

June 25, 2024

5  out of  5
rating by TC
"Jeff on this team is spectacular!!! He will make sure your needs are met!! Connect with him today and do yourself a favor."
We responded:
"Happy to hear Jeff took great care of you. We appreciate your business!"
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Mrs. Stewart

June 25, 2024

5  out of  5
rating by Mrs. Stewart
"After 10 years I had to leave one insurance company and find another… and I’m glad I did. I was loosing hope dealing with the 800 number associated with State Farms contact list but I’m glad the automated service: let me through! I was directed to the perfect man for the job, Mr. Matthew A.! He was able to get me a new quote quickly and assured me my coverage would start immediately after payment. He was able to get me more coverage in comparison to the last company I trusted and I even pay about $25 less a month! His recommendations are very helpful and he cares about the help he’s offering. He took care of me in a way that made me feel like I was one of his family members!"
We responded:
"Thank you Mrs Stewart for the 5 star review!! I am very happy Matthew was able to help you out!! Welcome to State Farm!"
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TTNET

June 17, 2024

5  out of  5
rating by TTNET
"Great customer service!"
We responded:
"Thank you for the 5 Star Review! We appreciate your business. "
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Gina Gillombardo

June 12, 2024

5  out of  5
rating by Gina Gillombardo
"Destiny Ondercowas was extemly helpful when I called Steve’s office with a question about my 19 year old daughter drivng coverage in another person’s car. She answered all my questions. She noticed we did not have a Stear Clear form filled out that wiuld give us a discount on our insurance for our 2 daughters. She sent me the forms and kept following up with me until I sent them back to her. Thanks Dastiny for your help and persistence!"
We responded:
"Thank you for the 5 Star Review Gina! I am pleased to hear that Destiny took great care of you. We appreciate your business."