Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robin Sims

Robin Sims

September 25, 2024

5  out of  5
rating by Robin Sims
"Jeffery Riggs your the best thank you for everything ❤️❤️"
Profile photo of Sherman Smith

Sherman Smith

August 30, 2024

5  out of  5
rating by Sherman Smith
"One of the best agents I have the pleasure of knowing"
Profile photo of Trina Derrico

Trina Derrico

August 30, 2024

5  out of  5
rating by Trina Derrico
"My husband and I had a great experience with agent Jeffery Riggs. Very professional, patient and prompt answering all of our many questions. I will be switching family members over as well."
Profile photo of timothy tyler

timothy tyler

August 29, 2024

5  out of  5
rating by timothy tyler
"So I call my local State Farm Agent to add 3 more cars to my policy. I talk with two gentlemen in the office. Who I will spare their identity. The first guy said I’ll have everything we discuss in email in 5 mins. Well that didn’t happen two days later. I call back the other guys said I see everything in the computer system but I’m not sure why you can’t get your insurance cards, But call us back tomorrow and I’ll see what we can do. I’m so lost for words. why are you guys in the office if you can’t be of service to your customers? I have 9 vehicles on this policy, So I call back today just to cancel and search for a different insurance company, but what a breath of fresh air. Destiny A. Onderco she was so professional she apologized and got me the insurance cards within 3 minutes byway of email. Thanks again Destiny A. Onderco"
Profile photo of Gloria Colbert

Gloria Colbert

August 29, 2024

5  out of  5
rating by Gloria Colbert
"I spoke with Destiny O, and she was very happy to help with answering all questions asked with a smile. She was very knowledgeable and helpful."
Profile photo of Jodi Scott

Jodi Scott

August 28, 2024

5  out of  5
rating by Jodi Scott
"I worked closely with Jeff in Steve Saraniti's office. He was extremely easy with whom to work. He was thorough in his explanations and returned calls quickly. It was a joy to work with him."
Profile photo of Eduardo Goya

Eduardo Goya

August 12, 2024

5  out of  5
rating by Eduardo Goya
"Outstanding customer service. Extremely quick addressing any questions or providing required documentation."
Profile photo of Robin Sims

Robin Sims

July 18, 2024

5  out of  5
rating by Robin Sims
"Jeffrey Riggs you are phenomenal and thanks for your help. State Farm has been like a family to me for over 15 years and I would'nt change it for the world."
We responded:
"Thanks for your loyalty to State Farm & our office Robin! I am glad Jeffrey was able assist you. "
Profile photo of Gurvinder Singh

Gurvinder Singh

July 18, 2024

5  out of  5
rating by Gurvinder Singh
"Steven was professional and accurate in providing me the quote and thereafter selling me the insurance for my apartment renters insurance."
We responded:
"Thank you Gurvinder! "
Profile photo of James Eversmeyer

James Eversmeyer

July 11, 2024

5  out of  5
rating by James Eversmeyer
"I've been with this agency for 9 years across multiple changes in agents. I've always been happy with their reception in person and responsiveness by phone. This remains true to the present day."
We responded:
"Thank you James! We appreciate your loyalty to State Farm! "
Profile photo of Jessey Chaboudy

Jessey Chaboudy

July 8, 2024

5  out of  5
rating by Jessey Chaboudy
"Destiny is so easy to work with. Everyone at this office is more like family than insurance agents. You’d be luck to have them looking after you."
We responded:
"Thanks for the amazing review Jessey! "
Profile photo of Ryan Smith

Ryan Smith

July 2, 2024

5  out of  5
rating by Ryan Smith
"Destiny was amazing!! Very knowledgeable and helpful. Handled my request quick and easy. Thank you"
Profile photo of Opinions Chagrin Phonecenter

Opinions Chagrin Phonecenter

June 27, 2024

5  out of  5
rating by Opinions Chagrin Phonecenter
"Destiny my representative was very helpful and took care of my concerns in timely manner. Thank you so much for speedy fixing of the errors on my policy."
Profile photo of TC

TC

June 25, 2024

5  out of  5
rating by TC
"Jeff on this team is spectacular!!! He will make sure your needs are met!! Connect with him today and do yourself a favor."
We responded:
"Happy to hear Jeff took great care of you. We appreciate your business!"
Profile photo of Mrs. Stewart

Mrs. Stewart

June 25, 2024

5  out of  5
rating by Mrs. Stewart
"After 10 years I had to leave one insurance company and find another… and I’m glad I did. I was loosing hope dealing with the 800 number associated with State Farms contact list but I’m glad the automated service: let me through! I was directed to the perfect man for the job, Mr. Matthew A.! He was able to get me a new quote quickly and assured me my coverage would start immediately after payment. He was able to get me more coverage in comparison to the last company I trusted and I even pay about $25 less a month! His recommendations are very helpful and he cares about the help he’s offering. He took care of me in a way that made me feel like I was one of his family members!"
We responded:
"Thank you Mrs Stewart for the 5 star review!! I am very happy Matthew was able to help you out!! Welcome to State Farm!"
Profile photo of TTNET

TTNET

June 17, 2024

5  out of  5
rating by TTNET
"Great customer service!"
We responded:
"Thank you for the 5 Star Review! We appreciate your business. "
Profile photo of Gina Gillombardo

Gina Gillombardo

June 12, 2024

5  out of  5
rating by Gina Gillombardo
"Destiny Ondercowas was extemly helpful when I called Steve’s office with a question about my 19 year old daughter drivng coverage in another person’s car. She answered all my questions. She noticed we did not have a Stear Clear form filled out that wiuld give us a discount on our insurance for our 2 daughters. She sent me the forms and kept following up with me until I sent them back to her. Thanks Dastiny for your help and persistence!"
We responded:
"Thank you for the 5 Star Review Gina! I am pleased to hear that Destiny took great care of you. We appreciate your business."
Profile photo of Marty Herz

Marty Herz

May 20, 2024

5  out of  5
rating by Marty Herz
"Destiny was just fantastic. Went above & beyond to help me with a policy change. Highly satisfied!!!"
Profile photo of Lisa Josephson

Lisa Josephson

May 7, 2024

5  out of  5
rating by Lisa Josephson
"The customer service I received from Destiny was excellent. She was helpful, knowledgeable, and friendly, and efficiently took care of everything I needed. It was a pleasure to work with her."
Profile photo of Joe Dunn

Joe Dunn

January 22, 2024

5  out of  5
rating by Joe Dunn
"The guys really know what they're doing, and Destiny is very helpful. Thanks all!"
Profile photo of Beverly Williams

Beverly Williams

December 27, 2023

2  out of  5
rating by Beverly Williams
"Never met Steve since he took over the agency. He's never available, doesn't return phone calls. Scott is unprofessional and condescending. I absolutely refuse to deal with him. I have had an ongoing billing problem for over a year, not resolved yet inspite of multiple phone calls to try to get the issue resolved. Hopefully Nicole will be able to correct the issue before the next billing cycle as guaranteed . . . resolution of this issue is still pending."
Profile photo of Jyrah Graves

Jyrah Graves

October 26, 2023

5  out of  5
rating by Jyrah Graves
"My agent Jeff was very helpful throughout this process of getting insurance for the first time. He walked me through each and every question I had. And he made sure I was satisfied with everything before finalizing!!! IF YOU NEED INSURANCE CALL JEFF!!!!!"
Profile photo of Trust No-one

Trust No-one

October 13, 2023

5  out of  5
rating by Trust No-one
"Thanks Jeff. Your "GEICO" save big money. Definitely like a good neighbor "State farm is there""
Profile photo of Bill Taylor

Bill Taylor

July 21, 2023

5  out of  5
rating by Bill Taylor
"Each time I've called or emailed, I have gotten quick and quality service!"
Profile photo of Michael Lepro

Michael Lepro

July 19, 2023

5  out of  5
rating by Michael Lepro
"Would give 6 stars if I could"